Reception is stuck on the phone
The busiest hours for calls are exactly when patients are waiting at the desk.
Private clinics · Practices · Dentists · Outpatient services
Clinic bookings without friction. For patients and for reception.
Patients book online with the right clinician and investigation. Reception sees every room, clinician and piece of equipment in one calendar, and automatic reminders cut empty slots.
OraSync for healthcare
- Private clinics
- Single-practitioner practices
- Dentists
- Specialist outpatient services
- Physiotherapy
The challenge
What keeps you from the actual work
The same three problems come up in almost every business in the sector. OraSync solves all three.
Bookings that clash on equipment
There is one ultrasound scanner and three clinicians. A diary by person can’t see shared resources.
Patients who forget their appointment
An empty slot with a specialist who has a long waiting list is a loss for the clinic and for another patient.
The solution
Everything you need, set up for your sector
Clinician, room and equipment, all at once
An investigation books the clinician, the room and the machine automatically. Clashes become impossible.
Appointment types with their own durations
New patient, follow-up, procedure: each with its own duration, preparation and cleaning time between patients.
Controlled online booking
You decide which services can be booked online and which need reception to confirm.
Reminders that bring patients in
A WhatsApp message before the appointment with the service, time and address, and buttons to confirm, reschedule or cancel.
A waiting list per clinician
Cancellations are offered automatically to patients waiting for the same clinician, in the order they joined.
Role-based access and an audit log
Everyone sees only what they need. Every change is recorded in the audit log.
Informed patients, a free reception
The reminder reaches patients on the channel they actually read. Confirming, rescheduling or cancelling takes one tap, without ringing reception.
Online booking
Health data taken seriously
Built from the start for sensitive data: strict isolation between clinics, minimal access and hosting in the European Union.
- Data hosted in data centres in the European Union
- Database-level isolation between clinics (row-level security)
- A data processing agreement (DPA) included, with terms for health data
- An audit log for every change
- Messages carry no diagnoses, only practical information
Questions
Frequently asked questions
The clinic remains the controller; OraSync is the processor and signs a data processing agreement (DPA) with specific measures for special category data. Data is hosted in the EU, encrypted in transit and isolated between customers.
Yes. Each service can be bookable online, at reception only, or online with manual approval.
Yes. Clinicians can work at several locations, with different hours at each, and patients choose the site when booking.
OraSync for other sectors too
A calmer reception starts with the right calendar.
We set up your clinicians, rooms and services together and show you the whole flow, from booking to reminder.